Accessibility Statement

Last Updated:

Accessibility Statement for the Oxford Street Development Corporation website

This accessibility statement applies to the Oxford Street Development Corporation website.

This website application is run by the Greater London Authority (GLA). We want as many people as possible to be able to use this website application. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website application is

We know some parts of this website are not fully accessible:

  • There is loss of content when certain pages and components are viewed in portrait orientation.
  • Some input fields that collect an individual’s personal data in the Contact form do not have the necessary “autocomplete” attributes.
  • Some pages do not provide more than one way to locate other web pages within the same website.
  • The About page contains an automated carousel and there is no mechanism to pause or stop the movement.

Issues affecting people who use keyboard navigation

  • The accordion buttons on the “How we work” page, visible labels do not match their programmatic names.

Issues affecting screen reader users

  • Some images do not have appropriate text alternatives.
  • Some links and buttons are not marked up correctly for screen readers.

Issues affecting people with low vision

  • Some text elements my not have a contrast ratio of 4:5:1 with the background colour. This may make the text difficult to read for users with a visual impairment.
  • Some combinations of adjacent colours in components on some pages may not have a contrast ratio of at least 3:1. This means that some buttons may not be easy to see for people with moderately low vision.
  • With the browser window width set to 1280px and magnification at 400%, there are various pages that have content that is not fully displayed or truncated. Also the navigation bar remains consistent on the top part of the page.

Feedback and contact information

If you need information on this website in a different format (accessible PDF, large print, easy read, audio recording or Braille) or would like to report an accessibility problem with the website, please:

  • call 020 7983 4000 (Monday to Friday, 9am – 5pm)
  • get in touch via our online form.
  • or email mayor@london.gov.uk

We’ll consider your request and get back to you within five working days, to advise further.

If you cannot view the map on our contact us page, please call or email us for directions.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact City Hall.

Technical information about this website’s accessibility

The Greater London Authority (GLA) is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some images do not have appropriate text alternatives. (WCAG 2.2 AA criterion 1.1.1 – Non-Text Content).
  • Some links and buttons are not marked up correctly. (WCAG 2.2 AA criterion 1.3.1 – Info and Relationships).
  • On the “How we work” page, there are some visible labels that that do not match their programmatic names. (WCAG 2.2 A criterion 2.5.3 – Label in Name).
  • There is a loss of content when certain pages and components are viewed in portrait display as opposed to landscape view. (WCAG 2.2 AA criterion 1.3.4 – Orientation).
  • Some input fields that collect an individual’s personal data in the Contact form do not have the necessary “autocomplete” attributes. (WCAG 2.2 AA criterion 1.3.5 – Identify Input Purpose).
  • The About page contains an automated carousel and there is no mechanism to pause or stop the movement. (WCAG 2.2 A criterion 2.2.2 – Pause, Stop, Hide)
  • Some text elements do not have a contrast ratio of 4:5:1. (WCAG 2.2 AA criterion 1.4.3 – Colour Contrast).
  • Some combinations of adjacent colours in components do not have a contrast ratio of at least 3:1. (WCAG 2.2 AA criterion 1.4.11 – Non-text Contrast).
  • Some pages do not provide more than one way to locate other web pages within the same website. (WCAG 2.2 AA criterion 2.4.5 – Multiple Ways).

Disproportionate burden

Not applicable. We are planning to fix all the issues we have so far identified in testing.

Content that’s not within the scope of the accessibility regulations

No content falls outside of the scope of the accessibility regulations.

What we’re doing to improve accessibility

We will resolve all non-compliance issues that are within our control (detailed under ‘non compliance with the accessibility regulations’) and update this statement.

How we tested this website

This website has been audited to ensure compliance with WCAG 2.2 AA. A sample of pages was tested which reflected all the key user journeys for the target users.

This website was first tested on 17 December 2025. The test was carried out by Test Partners Ltd. Retesting was conducted in January and February 2026. All outstanding issues will be addressed in an upcoming round of remediation.

Preparation of this accessibility statement

This statement was prepared on 22 December 2025. It was last reviewed on 20 February 2026.

We followed GOV.UK guidance on deciding how to check the Oxford Street Development Corporation website as follows:

  • We manually assessed all the “unique” pages to determine the type of content on those pages.
  • We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    • Important “unique pages”.
    • Pages with text content.
    • Interactive elements such as forms.
  • We conducted a manual WCAG audit on the representative subset of pages.